Overall Experience
Quality
Price
Convenience
Excellent
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
The tech was very nice and helpful. I just wish he had told me exactly what he did while here. It is my understanding the bill will be $159 and I would like to know how that was calculated.
Response from Koolfog:
Nancy, thank you for your nice review and sorry for the miscommunication. We identified that the invoice email bounced back as undeliverable. The invoice breaks out all charges as well providing technician notes. We have sent the invoice again using a different email delivery server. We hope to earn that fifth star next time around!
Overall Experience
Quality
Price
Convenience
Kool Fog arrived in a timely matter and got my leak mister resolved. Very happy with the company. Will have them service our system twice a year regularly now.
Overall Experience
Quality
Price
Convenience
From phone call for service to gentleman at our home - very nice, very professional and very honest!!
Overall Experience
Quality
Price
Convenience
Service repairman arrived on time and was pleasant and efficient in making repairs to mist system. informed me of additional repair that needed to be made by plumber and sent photo to my phone of the area so I could give it to plumber.
Overall Experience
Quality
Price
Convenience
Repaired leak and performed a startup service.
